Venus Health Academy Terms and Conditions

Last updated: 24 June 2026

Welcome to Venus Health Academy. These Terms and Conditions set out the rules for using our website, purchasing our online courses, memberships, downloads, coaching sessions, online events, digital resources and any other services or content provided by Venus Health Academy.

By accessing our website, creating an account, purchasing from us, joining a membership, booking a session, attending an event, downloading content, or using any of our services, you agree to be bound by these Terms and Conditions.

Please read these Terms carefully before using our website or making a purchase.

1. About Venus Health Academy

Venus Health Academy provides holistic health education, online courses, memberships, downloads, coaching sessions, online events, digital resources and related educational content.

Our services are designed to provide holistic health education, wellness guidance, lifestyle support and clarity around possible next steps. Unless expressly stated otherwise, our content and services are educational in nature and are not a substitute for medical diagnosis, medical treatment, emergency care, or advice from a qualified medical professional.

For business and legal purposes, Venus Health Academy is operated by:

Business name: Venus Health Academy
Trading name: Venus Health Academy Ltd
Business address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, England.

Email address: venushealhacademy@gmail.com

Website: www.venushealthacademy.com

2. Acceptance of These Terms

By using this website or purchasing any product, service, course, membership, coaching session, download, online event, or digital content from Venus Health Academy, you confirm that:

1. you have read, understood and accepted these Terms and Conditions;
2. you are at least 18 years old, or you have the consent of a parent or guardian;
3. the information you provide to us is accurate and up to date;
4. you will use our website, content, community spaces and services lawfully and respectfully;
5. you understand that our services are educational and holistic in nature.

If you do not agree with these Terms and Conditions, you must not use our website, purchase from us, or access our content or services.

3. Our Products and Services

Venus Health Academy may offer, from time to time:

1. online courses;
2. online memberships;
3. digital downloads;
4. PDF guides, templates, forms, worksheets and resources;
5. online coaching sessions;
6. group coaching sessions;
7. online events, workshops, webinars and masterclasses;
8. community access;
9. health education content;
10. holistic wellness guidance;
11. other digital products, programmes or services.

We reserve the right to add, remove, update, amend, rename, restructure or discontinue any product, service, course, membership, download, event, programme, feature, bonus, or area of content at our discretion.

4. Health, Wellness and Educational Disclaimer

The content provided by Venus Health Academy is for educational, informational and holistic wellness purposes only.

We do not claim to diagnose, treat, cure, prevent or reverse any disease, medical condition, mental health condition, or health concern. Any information provided through our website, courses, downloads, coaching sessions, memberships, online events, community spaces, videos, written materials, emails, or other content should not be treated as medical advice.

You are responsible for your own health decisions. You should consult your GP, qualified medical practitioner, specialist, pharmacist, or other appropriately qualified healthcare professional before making changes to your diet, lifestyle, supplements, medication, treatment plan, exercise routine, detoxification practices, fasting routine, or any other health-related practice.

If you are experiencing a medical emergency, you should contact emergency services immediately.

By using our services, you acknowledge that Venus Health Academy is not responsible for any decisions you make based on our educational content, coaching, resources, community discussions, or materials.

5. Medical Tests, Reports and Second Opinions

Where we review or discuss medical tests, GP results, blood tests, laboratory reports, scans, health questionnaires, or client information, this is provided for educational and holistic guidance purposes only.

Any comments made by Venus Health Academy are not a medical diagnosis and should not be treated as a replacement for advice from your GP, consultant, specialist, or other qualified healthcare professional.

You remain responsible for seeking appropriate medical advice, diagnosis and treatment.

6. Purchases, Payments and Pricing

All prices will be displayed on the website, sales page, booking page, checkout page, invoice, or relevant payment platform at the time of purchase.

Prices may change at any time. We are not required to honour previous pricing, promotional pricing, discounts, offers, bonuses, or membership rates once they have expired, been withdrawn, or changed.

Payment must be made in full at the time of purchase unless we have expressly agreed to a payment plan or alternative payment arrangement.

Where payment plans are offered, you agree to pay all instalments in full and on time. Failure to make payment may result in suspension or termination of access to courses, memberships, coaching, downloads, events, community spaces, or other services.

You are responsible for ensuring that your payment details are accurate and that you have authority to use the payment method provided.

7. No Refund Policy

All purchases made through Venus Health Academy are final and non-refundable, except where required by law.

This applies to, but is not limited to:

1. online courses;
2. online memberships;
3. digital downloads;
4. PDF resources;
5. templates, forms, worksheets and guides;
6. online coaching sessions;
7. group coaching sessions;
8. online events, webinars, workshops and masterclasses;
9. community access;
10. digital programmes;
11. subscription payments;
12. payment plans;
13. deposits;
14. special offers, discounted offers or promotional purchases.

By purchasing from Venus Health Academy, you acknowledge and agree that you are responsible for reviewing the product or service description, suitability, price, access terms and any relevant information before completing your purchase.

We do not provide refunds if:

1. you change your mind;
2. you no longer wish to use the product or service;
3. you do not access or complete a course;
4. you do not attend a booked session or event;
5. you fail to download or use a resource;
6. you forget to cancel a recurring membership before the next billing date;
7. you decide the content is not suitable for you after purchase;
8. you do not achieve a particular personal, health, business, financial, emotional, spiritual, or lifestyle result;
9. you breach these Terms and your access is suspended or terminated.

Nothing in this Refund Policy affects any statutory rights that cannot legally be excluded.

8. Digital Downloads and Immediate Access

Many of our products and services are digital in nature and may be delivered instantly or shortly after purchase.

By purchasing digital content, downloads, online courses, memberships, digital programmes, online resources, recordings, or similar digital products, you agree that access may begin immediately.

Where legally required, you may be asked at checkout to confirm that:

1. you want immediate access to the digital content; and
2. you understand that by receiving immediate access, you may lose your right to cancel during any statutory cooling-off period.

Once access to digital content has been provided, all sales are final and non-refundable, except where required by law.

9. Online Courses

When you purchase an online course from Venus Health Academy, you are granted a personal, limited, non-transferable, non-exclusive licence to access the course content for your own personal use only.

You must not:

1. share your login details with anyone else;
2. copy, reproduce, sell, licence, distribute, upload, publish, teach, adapt, or commercially exploit our course content;
3. use our course materials to create a competing course, programme, membership, download, training, event, coaching service, or product;
4. record, screenshot, copy, scrape, or redistribute the course content without written permission;
5. allow another person to access the course through your account.

Course access may be limited by time, membership status, payment status, platform availability, or the specific terms stated on the relevant sales page.

We reserve the right to update, amend, improve, remove, replace, or restructure course content at any time.

10. Membership Terms

Venus Health Academy may offer paid or free memberships that provide access to certain content, resources, community areas, live sessions, recordings, downloads, courses, events, or other membership benefits.

Membership benefits may vary depending on the membership level, payment plan, promotional offer, or access type purchased.

By joining a membership, you agree that:

1. your membership is for your personal use only;
2. you must not share your login details or allow others to access your account;
3. you must not copy, distribute, sell, republish, teach, reproduce, adapt, or commercially exploit membership content;
4. membership content may change, be updated, removed, replaced, or restructured at our discretion;
5. live sessions, recordings, downloads, bonuses, templates, resources, community access and other benefits are not guaranteed unless specifically stated;
6. we may change the structure, format, delivery method, features, benefits, pricing, or availability of a membership at our discretion;
7. your access may be suspended or terminated if payment fails, if you breach these Terms, or if your conduct is harmful, abusive, disrespectful, unlawful, or disruptive.

Memberships may be billed monthly, annually, as a one-off payment, or on another payment basis as stated at checkout.

You are responsible for cancelling any recurring membership before your next billing date if you do not wish to continue. We do not provide refunds for membership payments already taken, except where required by law.

Cancelling a membership prevents future billing, but does not automatically entitle you to a refund for payments already made.

If your membership ends, your access to membership content, community spaces, recordings, resources, live sessions, downloads and bonuses may also end immediately or at the end of your paid access period, depending on the membership terms in place at the time.

11. Lifetime Memberships

If Venus Health Academy offers a lifetime membership, “lifetime” refers to the lifetime of the relevant membership product, platform, programme, community, or business offering, not the lifetime of the individual member.

Lifetime membership does not guarantee that the membership, platform, content, community, website, programme, or business will operate indefinitely.

We reserve the right to amend, restructure, rename, merge, replace, discontinue, or close any lifetime membership if necessary for business, operational, legal, technical, safety, platform, financial, or strategic reasons.

Where possible, we will aim to provide reasonable notice of significant changes to lifetime membership access, but we are not liable for any loss arising from changes to, or closure of, a lifetime membership.

12. Coaching Sessions

Coaching sessions may be delivered online, by video call, phone call, group call, webinar platform, or another method agreed by us.

You are responsible for:

1. booking the correct session;
2. attending at the agreed time;
3. ensuring you have a stable internet connection or phone connection;
4. ensuring you are in a private and suitable environment;
5. providing accurate information before and during the session;
6. completing any pre-consultation form or questionnaire requested by us.

Coaching sessions are non-refundable, except where required by law.

If you are late for a session, the session may still end at the scheduled time. If you fail to attend a booked session, this may be treated as a missed session and no refund will be provided.

We may, at our discretion, allow a session to be rescheduled if reasonable notice is provided. Any rescheduling policy may be stated on the booking page or communicated to you separately.

We reserve the right to refuse, cancel, suspend, or end a coaching relationship where we believe it is appropriate to do so, including where the client’s needs are outside our scope, where there is abusive or inappropriate behaviour, where payment has not been made, or where continuing would not be suitable.

13. Online Events, Workshops and Webinars

Venus Health Academy may offer online events, workshops, webinars, masterclasses, group sessions, live trainings, Q&A sessions and similar events.

Event purchases are non-refundable, except where required by law.

If you cannot attend an event, we are not obliged to provide a refund, transfer, replay, recording, credit, or alternative date unless this has been expressly stated on the relevant sales page.

We may record online events, workshops, webinars or group sessions. By attending, you acknowledge that your name, image, voice, questions, comments, or contributions may appear in the recording, depending on the platform and event format.

We reserve the right to remove attendees from online events where behaviour is disruptive, abusive, unlawful, disrespectful, unsafe, or contrary to these Terms.

We may change the date, time, platform, speaker, format, content, or structure of an event where reasonably necessary. If we cancel an event entirely and do not provide an alternative, we will act in accordance with our legal obligations.

14. Downloads, Templates and Digital Resources

Downloads, templates, forms, worksheets, guides, PDFs, recordings and other digital resources are provided for personal use only unless we have expressly given written permission for another use.

You must not:

1. resell our downloads;
2. share them publicly;
3. upload them to another website, platform, group, drive, marketplace, course, membership, or community;
4. copy, edit, rebrand, reproduce, distribute, publish, teach, or commercially exploit them;
5. claim our resources as your own work;
6. use them to create competing products, courses, programmes, memberships, downloads, trainings, events, coaching services, or templates.

All intellectual property rights remain with Venus Health Academy or the relevant rights holder.

15. Community Access

Venus Health Academy may provide access to an online community, group space, membership area, forum, chat, social media group, private platform, or similar community environment.

Community access is a privilege and not an automatic right.

By participating in our community, you agree to behave respectfully, lawfully and responsibly. You must not post or share content that is abusive, threatening, defamatory, discriminatory, harassing, unlawful, sexually explicit, exploitative, misleading, spam-related, harmful, or otherwise inappropriate.

We may issue separate Community Guidelines, which will apply in addition to these Terms and Conditions.

We reserve the right to remove posts, restrict access, suspend members, remove members, or close community areas at our discretion where we believe this is necessary to protect the safety, integrity, wellbeing, reputation, or purpose of Venus Health Academy and its members.

No refund will be provided where community access is suspended or terminated due to breach of these Terms, except where required by law.

16. Account Security

If you create an account with Venus Health Academy or with a platform used to deliver our content, you are responsible for keeping your login details secure.

You must not share your password, account access, download links, private links, meeting links, course links, or membership access with anyone else.

You are responsible for any activity that takes place through your account.

If you believe your account has been accessed without permission, you should contact us as soon as possible.

17. Intellectual Property

All content provided by Venus Health Academy, including but not limited to text, videos, audio, images, graphics, logos, branding, course materials, downloads, templates, PDFs, forms, worksheets, slides, recordings, event materials, membership content, coaching materials, written resources and website content, is owned by or licensed to Venus Health Academy unless otherwise stated.

You are granted a limited, personal, non-exclusive, non-transferable licence to access and use the content for your own personal use only.

You must not copy, reproduce, sell, share, licence, distribute, upload, publish, broadcast, teach, adapt, modify, rebrand, translate, commercially exploit, or create derivative works from our content without our prior written permission.

Unauthorised use of our intellectual property may result in termination of access and legal action.

18. User Content and Contributions

If you submit comments, testimonials, reviews, feedback, questions, community posts, forms, messages, images, videos, health information, or other content to us, you confirm that:

1. the content is accurate to the best of your knowledge;
2. you have the right to share it;
3. it does not infringe any third-party rights;
4. it is not unlawful, abusive, defamatory, discriminatory, misleading, harmful, or inappropriate.

By submitting testimonials, reviews, feedback, or success stories, you give us permission to use them for marketing, educational, promotional, or business purposes, unless you expressly ask us not to.

We will handle personal information in accordance with our Privacy Policy.

19. Results and Outcomes

Venus Health Academy does not guarantee any specific result, outcome, improvement, transformation, health change, financial result, emotional result, personal result, professional result, spiritual result, or lifestyle result.

Any testimonials, case studies, examples, or client experiences shared on our website, social media, courses, memberships, events, or other materials are examples only and do not guarantee that you will achieve the same or similar results.

Your results may depend on many factors, including your personal circumstances, health history, lifestyle, consistency, environment, medical care, mindset, commitment, and other factors outside our control.

20. Technology, Access and Platform Availability

We aim to provide reasonable access to our website, courses, memberships, downloads, online events and digital content. However, we do not guarantee that access will be uninterrupted, error-free, or available at all times.

Access may be affected by:

1. website maintenance;
2. platform updates;
3. technical issues;
4. internet connection problems;
5. payment platform issues;
6. third-party software or hosting issues;
7. cyber incidents;
8. force majeure events;
9. changes to third-party tools, apps or services.

We are not responsible for delays, interruptions, loss of access, or technical problems caused by third-party platforms, internet providers, payment processors, hosting providers, email providers, webinar platforms, membership platforms, social media platforms, or devices used by you.

21. Third-Party Links and Platforms

Our website, courses, memberships, downloads, events, emails, community spaces or resources may contain links to third-party websites, platforms, apps, resources, services or products.

We are not responsible for the content, accuracy, safety, privacy practices, terms, policies, availability, or conduct of third-party websites or platforms.

Using third-party links or platforms is at your own risk.

22. Prohibited Use

You must not use our website, content, community, services, downloads, courses, memberships, events, or platforms:

1. for unlawful purposes;
2. to harass, abuse, threaten, intimidate, exploit, or harm others;
3. to share false, misleading, defamatory, discriminatory, or harmful content;
4. to infringe intellectual property rights;
5. to distribute spam, viruses, malware, or harmful code;
6. to scrape, copy, hack, reverse engineer, or interfere with our website or platforms;
7. to share your account access with others;
8. to copy or exploit our content commercially;
9. to impersonate another person or organisation;
10. to disrupt community spaces, events, memberships, courses, or coaching sessions.

We reserve the right to suspend or terminate your access if you breach these Terms.

23. Suspension and Termination

We may suspend, restrict, or terminate your access to our website, courses, memberships, downloads, events, community spaces, coaching, resources, or services if:

1. you breach these Terms;
2. payment is overdue, declined, reversed, disputed, or unpaid;
3. you share your login details or content without permission;
4. you misuse our intellectual property;
5. your behaviour is abusive, disruptive, unsafe, unlawful, or harmful;
6. we believe your continued access may damage Venus Health Academy, our community, our members, our team, our reputation, or our business;
7. we are required to do so for legal, safety, technical, operational, platform, or business reasons.

Where access is suspended or terminated because of your breach of these Terms, no refund will be provided, except where required by law.

24. Chargebacks and Payment Disputes

If you believe there has been an error with your payment, you should contact us first so we can review the matter.

Where a chargeback, payment dispute, reversal, or failed payment is raised without first contacting us, we reserve the right to suspend access to any products, services, courses, memberships, downloads, events, coaching, or community areas connected to the payment.

We may also provide evidence of your purchase, access, downloads, attendance, account activity, agreement to these Terms, and communication history to the payment provider, bank, or relevant platform.

25. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

Subject to the above, Venus Health Academy shall not be liable for:

1. indirect, incidental, special, or consequential loss;
2. loss of income, profit, business, opportunity, goodwill, reputation, data, or anticipated savings;
3. personal decisions made based on our educational content;
4. health, lifestyle, supplement, diet, fasting, detox, exercise, or wellness decisions made by you;
5. failure to seek appropriate medical advice;
6. technical issues caused by third-party platforms or your own device, software, internet connection, or email provider;
7. loss caused by events outside our reasonable control.

Our total liability to you, where liability cannot be excluded, shall be limited to the amount you paid to Venus Health Academy for the specific product or service giving rise to the claim.

26. Personal Responsibility

You agree that you are responsible for your own choices, actions, health decisions, lifestyle decisions, purchases, participation, account security and results.

You agree to use your own judgement and seek appropriate professional advice where necessary.

You acknowledge that any health, wellness, lifestyle, nutrition, supplement, detoxification, emotional wellbeing, spiritual, or coaching-related information is provided for educational purposes and must be considered in the context of your own circumstances.

27. Privacy and Data Protection

We will handle your personal information in accordance with our Privacy Policy.

By using our website, purchasing from us, joining a membership, attending an event, completing a form, booking a session, or contacting us, you agree that we may collect and process your personal information as described in our Privacy Policy.

You should read our Privacy Policy alongside these Terms and Conditions.

28. Changes to These Terms and Conditions

We reserve the right to update, amend, replace, or change these Terms and Conditions at our discretion when we need to do so, including for legal, regulatory, operational, business, pricing, service, platform, safety, or content-related reasons.

The latest version will be published on our website with the updated date.

Where changes are minor, administrative, or necessary for clarity, they may take effect immediately when published.

Where changes materially affect an active paid membership, course, programme, or ongoing service, we will aim to provide reasonable notice where appropriate.

Your continued use of our website, products, services, memberships, courses, downloads, events, community spaces, or content after changes have been published means you accept the updated Terms.

29. Changes to Products, Services and Content

We may update, change, amend, remove, replace, rename, restructure, pause, discontinue, or withdraw any product, service, course, membership, download, event, bonus, feature, resource, community space, or content at our discretion.

This may include changes to:

1. course content;
2. membership benefits;
3. pricing;
4. payment options;
5. delivery platforms;
6. coaching formats;
7. event dates or formats;
8. download availability;
9. community spaces;
10. bonuses or promotional features;
11. access periods;
12. live sessions or recordings.

We are not liable for any loss arising from changes to our products, services, content, platforms, or business offering, except where required by law.

30. Force Majeure

We are not responsible for any delay, failure, cancellation, interruption, loss of access, or inability to deliver products or services caused by events outside our reasonable control.

This may include illness, emergencies, bereavement, internet failure, cyber incidents, technical issues, platform failure, payment processor issues, power failure, strikes, war, terrorism, civil unrest, government restrictions, natural disasters, pandemics, epidemics, extreme weather, or any other event beyond our reasonable control.

31. Complaints and Contact

If you have a complaint or concern about a product, service, membership, course, download, event, coaching session, payment, or your access, please contact us using the details below:

Email: venushealthacademy@gmail.com
Business name: Venus Health Academy
Trading name: Venus Health Academy Ltd
Website: www.venushealthacademy.com

We will aim to respond within a reasonable period (usually within 3-5 business days).

32. Governing Law and Jurisdiction

These Terms and Conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and interpreted in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms and Conditions, your use of our website, or any purchase made from Venus Health Academy.

33. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Refund Policy, Community Guidelines, Disclaimer, Cookie Policy and any specific terms shown at checkout or on a relevant sales page, form the agreement between you and Venus Health Academy.

If there is any conflict between these Terms and any specific terms shown on a sales page, checkout page, booking page, or membership page, the specific terms for that product or service shall apply, unless stated otherwise.

34. Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part shall be treated as removed, but the remaining sections shall continue to apply.

35. No Waiver

If we do not immediately enforce any part of these Terms, this does not mean we have waived our right to enforce them later.

36. Contact Details

For questions about these Terms and Conditions, please contact: venushealthacademy@gmail.com